FAQ & Site Info

Yes, we provide free worldwide shipping. Wherever you are, we will ship your order for free to you! However, please be aware that we may have issues delivering to countries in the extreme situation (Pandemic, War etc.). You will be notified via email if cannot ship to your country and will provide a full refund.

We source our inventory from several partnered warehouses & factories located in the USA & China. In order to keep our inventory affordable, fresh, and up to date with the latest styles we will have items produced and sent out from wherever inventory is most accessible and convenient to the order's destination.

For all orders that are placed, please advise that we undergo a processing/inspection period before shipping your item(s) out. Within this period of time, we thoroughly inspect the quality of the goods to make sure everything is in proper order and of maximum quality, before we prepare to package and ship your order. Below are the estimated times of completion for the processing/inspection period: Domestic (United States): 3-5 Business Days International (Everywhere Else): 4-7 Business Days Once this period is complete, we will then ship out your order and you will receive an email with tracking information.

Looking at your letterbox? Dwelling on the door mat? We understand. Waiting for your items can leave you on sweaty, breathless, and wanting more. Because we ship our product from our warehouses overseas, it typically takes between 1-3 weeks for the package to arrive to your destination country. Please navigate to our Shipping & Delivery page that provides a full breakdown of how long it may take for your order to be delivered.

We've made it easier than ever to track orders after they have been placed. Simply head over to our order tracking page and there you can enter your the requested information to find the real-time update of your shipment. We will also be updating you via email regarding the status of your order so make sure that you've added Anime Mania to your email contacts list - after all we're friends, aren't we?

Due to the small stated value amounts entered by our fulfillment center it is not often that our customers receive duty/extra charges upon import. With that said every country reserves the right to charge tax on any imports, which is entirely out of our control. In the rare event a charge occurs, customers are 100% responsible for all taxes, duties or tariffs if applied by your local customs. Note that, the taxes, duties, or tariffs are not part of the shipping charges. It is not charged by us nor your post office. It is charged by your countries customs department. For an exact costs of these fees you should see your local post office or customs office. We will not be responsible for such expenses under any circumstances.

We allow up to 24 hours from the date your order is placed to cancel or make any changes to your order. Please understand that we are not responsible for any orders that fail to deliver due to wrong address input, and will not be able to cancel any orders after 24 hours your order has been placed. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. So please take a glance or two and double check your address is right. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information. Please review your order carefully before submitting your order!

Yes, definitely! During the checkout process you are able to enter any shipping address and specify a different billing address.

Immediately after placing your order you should receive a email notification at the email you entered during the checkout process. If you can not find your confirmation email in your normal inbox, it is worth checking in your spam or junk mail section. And, of course, you can always contact us to get any information you may need regarding your order.

We accept PayPal. You can pay with your credit card if you don’t have a PayPal account.

Rest assured that your personal data is safe & secure with us. Our risk control system, industry-leading encryption and fraud prevention tools ensures your payment security. EDCHobbyHeadquarters runs on an SSL Secure payment processing system which ensures that your payments and personal information are 100% encrypted. Your payments are used as a one time basis per item purchased and is not stored in any database.